Have you or someone you care for fallen? Call LIFT now: 0117 427 1282  —  7 days a week
How It Works Who We Help Care Homes FAQs Contact 📞 Call 0117 427 1282
📍 Bristol & South Gloucestershire

A helping hand when you need it most

Community falls response by CQC-registered paramedics — rapid, compassionate care getting you safely back on your feet.

Have you or someone you care for fallen?  Call LIFT: 0117 427 1282  —  We respond 7 days a week
CQC Regulated CQC Regulated
HCPC Registered HCPC Registered Paramedics
ICO Registered ICO Registered
DBS Checked DBS Checked Staff
LIFT paramedic assisting a patient
7 Days a Week Response
Our Mission

Reducing the impact of falls — one visit at a time

Our mission is to reduce the impact falls have on our clients by providing prompt and compassionate care. In doing so, we also ease pressure on local NHS services — keeping ambulances free for the emergencies that truly need them.

LIFT was founded by a frontline paramedic who saw the same scenario too many times: a person on the floor, waiting hours for help that should arrive in minutes. We exist to close that gap.

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The Process

How It Works

From the moment someone falls to the moment they're safely back on their feet — six clear steps.

01 Register online

Register

Sign up online or call us. Registration takes minutes and gives you immediate access to our falls response team.

02 Call LIFT

Call LIFT When You Fall

Call our team on 0117 427 1282. No long hold times — a skilled team member will arrange the right help for you immediately.

03 Quick response

Rapid Response

A skilled paramedic attends promptly — day or night, weekday or weekend. You won't be left waiting on the floor.

04 Assessment

Assessment at Home

Our paramedic conducts a full clinical assessment before any movement — ensuring it is safe to assist you back to your feet.

05 Care

Care & Treatment

Any minor injuries are treated at home. You'll also receive expert advice on reducing the risk of future falls.

06 Discharge

Discharge & Referral

You'll be safely discharged at home, or our clinicians will arrange onward care if needed — with full written documentation provided.

Who We Serve

Support wherever it's needed

Whether you manage a care home, live independently, or care for an elderly relative — LIFT provides a trusted, professional response.

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Care Homes & Residential Settings

Reduce 999 call-outs, free up night staff, and ensure residents receive a calm, expert response at any hour — with full documentation of every attendance.

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Independent Living Communities

Give residents and their families confidence that specialist help is close at hand — without the hours-long wait for an ambulance.

👨‍👩‍👧

Families & Private Individuals

Peace of mind for families with elderly relatives at home. Register in advance so that when a fall happens, LIFT is just one call away.

1 in 3 People over 65 fall at least once a year
4 hrs+ Average ambulance wait after a fall since the pandemic
7 days LIFT responds every day of the week
Elderly person being helped
For Care Providers

A better answer to your 2am problem

"How do you handle falls at 2 in the morning?"

Every care manager knows the scenario — staff stretched thin, a resident on the floor, and an ambulance potentially hours away. LIFT is the specialist resource you've been missing.

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Common Questions

FAQs

Who are LIFT?

We are a CQC-registered community falls response team based in Bristol and South Gloucestershire. We specialise in non-injury falls and minor injury treatment. Our team is made up of HCPC-registered paramedics delivering excellent, high-quality care.

What do we do?

We help clients get safely back on their feet after a fall. We help preserve independence, offer security and peace of mind — and reduce pressure on NHS and ambulance services in the process.

Why register with LIFT?

Around 1 in 3 people over 65 fall at least once a year. Since the pandemic, the number of elderly people waiting more than four hours for an ambulance after a fall has doubled — nearly 20,000 people. Being on the floor for long periods causes further health complications and increases the risk of hospital admission.

What area do you cover?

LIFT operates across Bristol and South Gloucestershire. If you're unsure whether we cover your location, please call us on 0117 427 1282 and we'll confirm.

Is LIFT regulated?

Yes. LIFT is CQC-registered. Our paramedics are HCPC registered. We are ICO registered for data protection and all staff are DBS checked. You can be confident in the quality and safety of our service.

How do I register or find out more?

Use the contact form below or call us directly on 0117 427 1282. We're happy to discuss your needs, arrange a visit to your care home, or answer any questions.

Get In Touch

We'd love to hear from you

Whether you manage a care home, an independent living community, or are looking for peace of mind for a family member.

Location

Bristol & South Gloucestershire

Hours

7 days a week — including evenings & weekends

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